Resetting Your Device
Soft reset
Occasionally,
you may need to reset your
device. A soft (or normal) reset of your device clears all active
program
memory and shuts down all active programs. This can be useful when your
device
is running slower than normal, or a program is not performing properly.
A soft
reset is also necessary after the installation of some programs. If a
soft
reset is performed when programs are running, unsaved work will be lost.
To perform a soft reset
Use
the stylus to
press the RESET button found at the bottom of your device. Your device
restarts
and displays the Today screen.
Hard reset
You can also perform
a hard reset (also known as a full reset). A hard reset should be
performed
only if a normal reset does not solve a system problem. After a hard
reset, the
device is restored to its default settings - the way it was when you
first
purchased it and turned it on. Any programs you installed, data you
entered,
and settings you customized on your device will be lost. Only Windows
Mobile®
software and other pre-installed programs will remain.
To perform a hard reset
- Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
- Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default, or press other keys to cancel.
- Release the TALK and
END buttons, and then press ENTER on your device.
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
Another way of clearing the device storage and reset all setings back to factory default settings is to use the Clear Storage feature. You will lose all your data and files on the device storage when you use Clear Storage, so make sure to do a backup first.
- Tap Start > Settings > System tab > Clear Storage.
- Enter “1234” then tap Yes.
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